This policy applies to physical products only. All items ordered through our Shop are fulfilled by Printful.
– For information about gift voucher and session policies see our FAQs
Most items are shipped within 2 to 7 days depending on the product and location. You will be provided with shipping rates and delivery times at checkout. See chart below for estimated shipping times.
|Delivery times||1 business day||1-3 business days||3-5 business days||5-8 business days|
International from Europe
|Delivery times||1-3 business days||3-5 business days||5-10 business days||10-20 business days|
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Please contact us before returning any products. We do not refund orders for buyer’s remorse or size exchanges.